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Public Tickets

Barn2Media LayerSlider not appearingClosed   LayerSlider for WordPress   Updated December 19, 2016 at 2:47pm   10 Most recent comment from [deleted]:As I can see the slider is loading properly at the moment, I do not see the JS error either. In any case, the JS error on your screenshot is the one that I was referring to at the start of our con ... apt3studios Slider no longer worksClosed   LayerSlider for WordPress   Updated December 19, 2016 at 2:08pm   2 Most recent comment from [deleted]:Hey apt3studios,I have checked your site and the slider is being displayed for me properly.Have you managed to fix the problem in the meantime ? ajex737 colour of text on sliderClosed   LayerSlider for WordPress   Updated December 18, 2016 at 1:32am   2 Most recent comment from [deleted]:Hey ajex737, The color is overwritten by your theme's custom CSS, in this file: http://clickon.com.pk/wp-content/themes/directory-theme/assets/css/custom-style.css on line 35.: body, .main-sectio ... lealmente Error Create New SlideClosed   LayerSlider for WordPress   Updated December 17, 2016 at 2:10am   3 Most recent comment from [deleted]:Hey lealmente,You need PHP 5.3 or newer on your server for LayerSlider to work properly.Please contact your hosting provider with this case, they can update it. admreece On blog or Woo Commerce shop pages show slider only first page of paginatonClosed   LayerSlider for WordPress   Updated December 16, 2016 at 10:46pm   3 Most recent comment from admreece:OK many thanks. Mike Max install failClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:32pm   2 Most recent comment from [deleted]:Hey Mike,We have reset your purchase code, you can use it again now. ray cruz "Activate Now"Closed   LayerSlider for WordPress   Updated December 16, 2016 at 2:27pm   12 Most recent comment from [deleted]:Hello Warren, You can't ping our servers, it is blocked as a security measure. As you may know, it is a common practice on production servers. The activation site and our servers are up and running. cclinic1979 cannot activateClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:21pm   2 Most recent comment from [deleted]:Hey cclinic1979,Judging from the screenshots the plugin seems to be corrupted. I'd recommend removing the bundled version of LayerSlider first and then isntall the new one from us that you can downlo ... Ben Stone Disappearing Filters on TextClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:09am   2 Most recent comment from [deleted]:Hey Ben Stone,Could you please show us your site where we can check this behavior ? mutludent slider does not appearClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:06am   2 Most recent comment from [deleted]:Hey mutludent,I have checked your site and the slider is being displayed for me on the home page. Have you managed to fix the issue in the meantime ? In case not, please specify the device/OS/browser ... lealmente Lightbox VimeoClosed   LayerSlider for WordPress   Updated December 16, 2016 at 1:57am   2 Most recent comment from [deleted]:Hey lealmente,You can find a description about setting up lightbox in the documentation on the following url: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#integration-gui ... opsendesign Mobile deviceClosed   LayerSlider for WordPress   Updated December 16, 2016 at 1:39am   2 Most recent comment from [deleted]:Hey opsendesign,You will need to set a higher z-index value for your menu than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CS ... cdmisterek Images Not Showing on MobileClosed   LayerSlider for WordPress   Updated December 15, 2016 at 4:00pm   8 Most recent comment from [deleted]:We were able to reproduce and locate the problem on iOS. It is caused by the custom CSS rule that you have applied on the slider: .ls-wrapper.ls-in-out img { width: 100% !important; }You will n ... shelley giese problem getting responsive but not full screenClosed   LayerSlider for WordPress   Updated December 15, 2016 at 3:46pm   2 Most recent comment from [deleted]:Hey shelley giese, To achieve this you will need to use the Full size layout type with Fit to parent height mode and set an initial width and height for the slider. This way the slider will always ... lassiterweb disable autoplayClosed   LayerSlider for WordPress   Updated December 15, 2016 at 3:41pm   2 Most recent comment from [deleted]:Hey lassiterweb,Could you please show us a test page where we can check this issue live to investigate further ? As we can see there is no video in your homepage slider at the moment.