Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Scott Hazelbaker Trying to get HTML video to auto start and loop. .MP4. OVG. WEBM. It will not auto start on the web, only the template or set-upClosed   LayerSlider for WordPress   Updated December 21, 2016 at 1:32am   4 Most recent comment from [deleted]:Unfortunately I'm still not seeing LayerSlider being used on the url you have provided. Could you please set up a test page where you can leave it up without changes for us to check this and the iPh ... CJ Ware Server configuration issues detected!Closed   LayerSlider for WordPress   Updated December 20, 2016 at 8:53pm   6 Most recent comment from [deleted]:It is also possible that the two instances of LayerSlider (the bundled one and the new one from us) conflicted in some way on your installation causing this issue. You would need to completely remove ... Hugogon Youtube autoplay on mobile browserClosed   LayerSlider for WordPress   Updated January 31, 2017 at 6:03am   6 Most recent comment from Hugogon:Hi Attila,Thank you, that did the trick.CheersHugo agis775 Fasseas Videos are automatically starting in vesrion 6Closed   LayerSlider for WordPress   Updated December 20, 2016 at 5:50pm   2 Most recent comment from [deleted]:Hey Agis F,Yes, we have managed to find the problem that is causing this misconfiguration updating from version 5 to 6.Unfortunately we did not manage to include the fix for this to the latest up ... serewyn How can I fix my sliderClosed   LayerSlider for WordPress   Updated December 20, 2016 at 4:26pm   4 Most recent comment from [deleted]:In case you want to make a layer static, meaning that it does not do any transition between slides, you will need to set the 'Keep this layer visible' setting to 'forever'. This way it will not anima ... 2beIT Parallax transition on a layer nog ENABLEDClosed   LayerSlider for WordPress   Updated December 20, 2016 at 1:43pm   5 Most recent comment from [deleted]:Please set up a temporary WP login for us so we can look into this further. Make sure you set the message to private so others can't see the credentials. Scott Hazelbaker Layer Slider will freeze up my mobile deviceClosed   LayerSlider for WordPress   Updated December 20, 2016 at 4:13am   1 Most recent comment from Scott Hazelbaker:When I enable pluggin for Layer Slider , my mobile device, i-phone, will freeze up.  I cannot navigate it.  Any solution to this? marioleo79 Hover Transition not functionClosed   LayerSlider for WordPress   Updated December 19, 2016 at 9:06pm   6 Most recent comment from marioleo79:Dear Attila,this next week we need to finish the web site for our client.  We hope to have the new upgrade before this date, because if you don't release it we will ask to paypal refound.Best Regards ... Skfisher video tutorialsClosed   LayerSlider for WordPress   Updated December 19, 2016 at 5:39pm   2 Most recent comment from [deleted]:Hey Stephen,Unfortunately we do not have complex video tutorials available about the slider builder interface at the moment. But there are multiple sources that you can use to help you get start ... Barn2Media LayerSlider not appearingClosed   LayerSlider for WordPress   Updated December 19, 2016 at 2:47pm   10 Most recent comment from [deleted]:As I can see the slider is loading properly at the moment, I do not see the JS error either. In any case, the JS error on your screenshot is the one that I was referring to at the start of our con ... apt3studios Slider no longer worksClosed   LayerSlider for WordPress   Updated December 19, 2016 at 2:08pm   2 Most recent comment from [deleted]:Hey apt3studios,I have checked your site and the slider is being displayed for me properly.Have you managed to fix the problem in the meantime ? ajex737 colour of text on sliderClosed   LayerSlider for WordPress   Updated December 18, 2016 at 1:32am   2 Most recent comment from [deleted]:Hey ajex737, The color is overwritten by your theme's custom CSS, in this file: http://clickon.com.pk/wp-content/themes/directory-theme/assets/css/custom-style.css on line 35.: body, .main-sectio ... lealmente Error Create New SlideClosed   LayerSlider for WordPress   Updated December 17, 2016 at 2:10am   3 Most recent comment from [deleted]:Hey lealmente,You need PHP 5.3 or newer on your server for LayerSlider to work properly.Please contact your hosting provider with this case, they can update it. admreece On blog or Woo Commerce shop pages show slider only first page of paginatonClosed   LayerSlider for WordPress   Updated December 16, 2016 at 10:46pm   3 Most recent comment from admreece:OK many thanks. Mike Max install failClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:32pm   2 Most recent comment from [deleted]:Hey Mike,We have reset your purchase code, you can use it again now.