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  Public Ticket #1040628
Deauthorize my sites (Reset of Activations)
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Comments

  •  2
    Tim Kallmeyer started the conversation

    Hello,

    I installed layerslider severals times because i am debuging the 6.1 version (Problems with the text, as i found out now its because of the "Isotope Gallery" Plugin which loads a failured library.

    Also, is there a offical way to download older versions ? because all 5.x.x versions seemed to work well with isotope gallery.

    To the point: Could you please reset my activations ?

    Kind regards.

  •  490
    Attila replied

    Hey Tim Kallmeyer,

    We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/

    Best Regards,
    Attila | Kreatura Support Team

  •  2
    Tim Kallmeyer replied

    Thanks for the fast response.

    Sadly i did not bought it via Envato.

    So it says that i did not bought it. 

    I got the Activation code together with a theme i bought at envato (Obilivion -> https://themeforest.net/item/oblivion-the-ultimate-multipurpose-gaming-theme/5501609)

  •  490
    Attila replied

    I see, unfortunately we have no relation to your theme so we cannot help in this case. Please contact with your theme author, they should be able to provide more insight on this.

    Best Regards,
    Attila | Kreatura Support Team