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Public Tickets

juergiboe Update Layer Slider WPClosed   LayerSlider for WordPress   Updated August 9, 2017 at 11:12am   6 Most recent comment from [deleted]:Yes, it does. agcwebmaster LayerSlider not playing videos on iPhone, iPad, tablets etc...Closed   LayerSlider for WordPress   Updated August 8, 2017 at 10:38pm   2 Most recent comment from [deleted]:Hey agcwebmaster, I have replied to your original ticket. Stephen Gregg Nagigation Controls - Add solid black background for navigational controls.Closed   LayerSlider for WordPress   Updated August 8, 2017 at 9:41pm   8 Most recent comment from [deleted]:Currently you are using the default "v6" skin. You can see this and change your skin in the Slider Settings -> Appearance tab.  I'd recommend to use the Borderless Dark or Borderless Dark for 3D sl ... scott_d Slider doesn't start in fullscreen sectionsClosed   LayerSlider for WordPress   Updated August 8, 2017 at 6:32pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. pukkai Activation is failedClosed   LayerSlider for WordPress   Updated August 8, 2017 at 5:23pm   4 Most recent comment from [deleted]:Dear pukkai, I'm sorry but I certainly did not put you up to fix the problem yourself. I've told you -judging from the error message you showed us- that it is most likely a web server configuraiton i ... 12903782139870 Auto-updateClosed   LayerSlider for WordPress   Updated August 8, 2017 at 4:57pm   2 Most recent comment from [deleted]:Hey 12903782139870, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. appkery Text-alignment are different on the browsers in Man and WindowsClosed   LayerSlider for WordPress   Updated August 8, 2017 at 4:44pm   6 Most recent comment from [deleted]:Thank you for the feedback Yuntae, glad you could solve the problem. If you need further assistance please let us know. [deleted] templates not installingClosed   LayerSlider for WordPress   Updated August 7, 2017 at 10:49pm   2 Most recent comment from [deleted]:Hey alexis, Were you able to solve this problem as well, like mentioned in the other ticket thread ? In case not, the import problem is most likely related to a server configuration issue. Please ch ... urbandigital optimze mobile versionClosed   LayerSlider for WordPress   Updated August 7, 2017 at 10:43pm   4 Most recent comment from [deleted]:I'm sorry but I'm not sure I follow you. Is the WordPress' frame too small ? In this case you can set larger width for the slider.Also, I'd recommend to use full size layout for your slider on mobile, ... -o-ZEPHYROS-o- Text not showing up on sliderClosed   LayerSlider for WordPress   Updated August 7, 2017 at 10:24pm   4 Most recent comment from [deleted]:I have replied to the other ticket. Tony Holmqvist Slideshow DemocontentClosed   LayerSlider for WordPress   Updated August 7, 2017 at 10:53am   2 Most recent comment from [deleted]:Hey Tony Holmqvist, There are multiple sources available you check that will help you get started using LayerSlider.  You can import the demo sliders from the Template Store to see what settings we ... Bill Slider WidthsClosed   LayerSlider for WordPress   Updated August 7, 2017 at 6:35am   5 Most recent comment from Bill:Hi Attila,Thanks for getting back to me. The theme is an in-house child theme from Studiopress on the Genesis framework. It's one of the largest theme companies in the world. It wasn't a theme issue a ... langya0303 About popup videoClosed   LayerSlider for WordPress   Updated August 6, 2017 at 7:07pm   2 Most recent comment from [deleted]:Hey langya0303,Thank you for the feedback. We have looked into the video problem and we have found a small error in the plugin that is causing this. We are going to release a fix for it in an upcoming ... CarlIshii Can't update LayerSldier for WordPressClosed   LayerSlider for WordPress   Updated August 6, 2017 at 4:52pm   2 Most recent comment from [deleted]:Hey CarlIshii, Unfortunately the problem is caused by your theme, the Elegant Themes. They are interfering with LayerSlider's default updating methods, generating this issue.  We have contacted th ... Natascha Kogler Reset ActivationClosed   LayerSlider for WordPress   Updated August 5, 2017 at 10:52am   2 Most recent comment from [deleted]:Hey Natascha Kogler, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/rese ...