I have activated LayerSlider which came bundled with Enfold in Version 6.6.7. Hitting the update button in the slider settings section only returns the message "Your settings have been saved" but it does not seem to update.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider.
You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
You can find detaled installation instructions in the documentation, please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup
Hi team,
I have activated LayerSlider which came bundled with Enfold in Version 6.6.7. Hitting the update button in the slider settings section only returns the message "Your settings have been saved" but it does not seem to update.
What am I doing wrong?
Hello Jens Wagner,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider.
You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
You can find detaled installation instructions in the documentation, please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup