Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Sungho Lee Manual RepetitionClosed   LayerSlider for jQuery   Updated March 9, 2019 at 3:27pm   6 Most recent comment from Sungho Lee: rodrigovassia remove ls-hidden divClosed   LayerSlider for jQuery   Updated January 17, 2019 at 9:24am   4 Most recent comment from [deleted]:Could you please show us your site or a test page where we can check on this ?As I can see the URL you provided is not live yet. renepartida Transitions not working on firefox on reloadClosed   LayerSlider for jQuery   Updated December 29, 2018 at 11:34am   3 Most recent comment from [deleted]:Thank you for your patience.We've investigated this error and it seems to be only affecting Firefox 64 on High Sierra as you've mentioned.We strongly believe it's a Firefox bug. It does not occur in ... matykosbeauty1993 What format of image I need in order to sync with the slider?Closed   LayerSlider for jQuery   Updated December 2, 2018 at 7:37pm   5 Most recent comment from [deleted]:Thank you for the feedback.There aren't really recommended image sizes, but I would suggest using images that fit for average screens. This way your images won't lose much from their quality when the ... benlaf Clippath responsive scalingClosed   LayerSlider for jQuery   Updated November 15, 2018 at 11:37pm   6 Most recent comment from [deleted]:You could also take a look at the online documentation for the WP version. The API is the same: https://layerslider.kreaturamedia.com/documentation/#api-examples The "Using API Events from external ... macuser1974 Need help with slider widthClosed   LayerSlider for jQuery   Updated November 13, 2018 at 6:42pm   5 Most recent comment from macuser1974:Thanks again for your help! I actually switched the type to responsive and I'm good to go.type: 'responsive', sorcerer2000 client-testimonials sliderClosed   LayerSlider for jQuery   Updated November 8, 2018 at 6:02pm   2 Most recent comment from [deleted]:Hello sorcerer2000, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You could dupl ... Stefan Background images downloaded several timesClosed   LayerSlider for jQuery   Updated October 24, 2018 at 10:42pm   6 Most recent comment from [deleted]:We've tested this further on Safari 12.0 Mac OS 10.12.6 Sierra and it worked correctly for us. It downloads everything only once.  The Page Size is 5,35MB and it loads 34 elements and stops there, ... tmax8200 AssetsClosed   LayerSlider for jQuery   Updated October 13, 2018 at 10:12am   2 Most recent comment from [deleted]:Hello Max, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm afraid that is not ... Kiebel Disable skinhandling leads to broken eventsClosed   LayerSlider for jQuery   Updated October 10, 2018 at 10:49pm   2 Most recent comment from John G:Hi Kiebel,You're right. Changing this is still on our todo list. It's required to load a skin at the moment; passing null or an empty string causes a JS error. The reason is that even the "noskin" sk ... riyas_ah i already purchased a Joomla few month before.Closed   LayerSlider for jQuery   Updated October 10, 2018 at 9:23pm   10 Most recent comment from George K:Hello,We are very sorry but the jQuery version work as described.The LayerSlider Editor is not available for jQuery version and this feature is not shown on the jQuery LayerSlider product page. riyas_ah How to config a new sliderClosed   LayerSlider for jQuery   Updated October 5, 2018 at 1:47pm   2 Most recent comment from [deleted]:Hello riyas_ah, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The documentation ... cwestm22 working with bootstrapClosed   LayerSlider for jQuery   Updated September 27, 2018 at 7:15pm   4 Most recent comment from [deleted]:Thank you for the explanation, but as I've mentioned we would need to see how you tried to set it up. LayerSlider is capable of doing this, but we cannot tell what's the problem without seeing what yo ... jmguridi Error on purchasse processClosed   LayerSlider for jQuery   Updated September 26, 2018 at 8:01am   5 Most recent comment from [deleted]:Scratch that. We've just received it and accepted it. Please note, it usually takes 3-5 business days for the transition to complete. chrismartindale InstallationClosed   LayerSlider for jQuery   Updated September 23, 2018 at 12:57pm   2 Most recent comment from [deleted]:Hello chrismartindale, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. It seems ...