Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Alexander Schloegl Colour transitionsClosed   LayerSlider for jQuery   Updated January 16, 2024 at 12:37pm   3 Most recent comment from Alexander Schloegl:Thanks for the link George, this is exactly what I was looking for!Best regards, A. James Project EditorClosed   LayerSlider for jQuery   Updated September 21, 2023 at 3:04pm   6 Most recent comment from George K:Hello James," Would it be easier and fairer to provide an online editing tool in the user account portal regardless of the LayerSlider version?" Unfortunately, no. We have thousands of users and we ... Richard Dieffenbach Sometimes Videos play after different thumb clickedClosed   LayerSlider for jQuery   Updated June 2, 2023 at 5:40pm   20 Most recent comment from George K:Thank you for the feedback! Sofia Slider BuilderClosed   LayerSlider for jQuery   Updated May 17, 2023 at 6:02pm   2 Most recent comment from George K:Hello Sofia,The Visual Project Editor is available only for the WordPress version. chris hales returnClosed   LayerSlider for jQuery   Updated May 13, 2023 at 10:02am   2 Most recent comment from George K:Hello Chris,I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete. Richard Dieffenbach bottom thumbs vertical positionClosed   LayerSlider for jQuery   Updated April 27, 2023 at 11:02am   6 Most recent comment from George K:Thank you for your kind words! Richard Dieffenbach Getting You Tube Vids to AutostartClosed   LayerSlider for jQuery   Updated April 24, 2023 at 3:03pm   8 Most recent comment from Richard Dieffenbach:It worked ok for my friend.... excuse me while I go out and jump off a cliff. As long as it works for others I'm ok with it.Thanks George, you can close this ticket.Love Layerslider,Rick Silvio Resize Image Layers on MobileClosed   LayerSlider for jQuery   Updated April 6, 2023 at 8:06am   3 Most recent comment from George K:Hello Silvio,Please add an initial width and height (in pixels) to your project (you can use the style attribute for that on the slider element or the width / height option in the init code. Silvio Output TransitionsClosed   LayerSlider for jQuery   Updated March 30, 2023 at 4:47am   2 Most recent comment from George K:Hello Silvio, Yes, this is the normal behavior. By changing slides, in most cases the most important thing that all layers should leave the scene (except static layers), so we've made this decisi ... Silvio Text LayersClosed   LayerSlider for jQuery   Updated March 29, 2023 at 2:30pm   2 Most recent comment from George K:Hello Silvio, If you set the same width to the two text layers, you will be able to still use percentages.Another option is to use pixels instead of percentages. Silvio TransitionsClosed   LayerSlider for jQuery   Updated March 9, 2023 at 8:36am   8 Most recent comment from George K:The z-order of normal layers are automatic (starting with: z-index: 101, assigned to the first layer in the html markup). If you add a custom z-index to any layer, it will use that, so you can overwr ... Ingo Wolfmayr Error when compiling with requirejsClosed   LayerSlider for jQuery   Updated January 30, 2023 at 11:19am   6 Most recent comment from George K:Thank you for your feedback. Steve Hall jQuery Install & Project EditorClosed   LayerSlider for jQuery   Updated January 20, 2023 at 3:39pm   2 Most recent comment from George K:Hello Steve,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The Project E ... Ingo Wolfmayr Layer top position on fullscreen sliderClosed   LayerSlider for jQuery   Updated January 16, 2023 at 2:01pm   2 Most recent comment from George K:Hello Ingo,If you would like to position the layer absolutely into the bottom of the slider you will need to add the position: fixed; parameter to the data-ls attribute. And in the style attribute of ... daveharney Static not clearingClosed   LayerSlider for jQuery   Updated January 3, 2023 at 3:09pm   3 Most recent comment from George K:Hello dave,Yes, every component has to be set to that value.