Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

AAron Where is visual sliderClosed   LayerSlider for jQuery   Updated March 28, 2022 at 6:14pm   2 Most recent comment from George K:Hello Aaron,I've just replied to your other ticket. AAron ¿In What folder is de visual editor?Closed   LayerSlider for jQuery   Updated March 28, 2022 at 6:14pm   2 Most recent comment from George K:Hello Aaron,The Visual Editor is only available for the WordPress version. Dinculescu IntegratgionClosed   LayerSlider for jQuery   Updated March 21, 2022 at 1:29pm   2 Most recent comment from John G:Hi Dinculescu,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We don' ... Salim hadiyawala How to use in HTML site not wordpressClosed   LayerSlider for jQuery   Updated March 12, 2022 at 10:47am   3 Most recent comment from George K:Hello Salim,There is documentation inside the package you've downloaded with detailed steps you need to install and configure LayerSlider. Eyüp Atik incorrectly purchased pluginClosed   LayerSlider for jQuery   Updated February 9, 2022 at 4:53pm   2 Most recent comment from John G:Hello, As discussed on Envato, we've approved your refund request, so you can purchase the WordPress version. Please let me know if I can help you with anything else. Zacarias de Prado Habela Visual editorClosed   LayerSlider for jQuery   Updated December 20, 2021 at 9:00am   2 Most recent comment from Kreatura Support:Hello Zacarias,Thank you for getting in touch with us!The slider editor is only available for WordPress. It is possible to build your sliders on WordPress and export them as html to use it with the jQ ... Adrian RefundClosed   LayerSlider for jQuery   Updated November 2, 2021 at 12:38pm   4 Most recent comment from Kreatura Support:Hello Adrian,We accepted your refund request, the amount will appear on your card in some workdays. Prasanth Akundi Features/LimitationsClosed   LayerSlider for jQuery   Updated July 26, 2021 at 12:29pm   4 Most recent comment from Kreatura Support:Hello,You should try to add the 'open-popup' class to your image layer.After that in the initalization code of the popup,  you should use the following attribute: popupShowOnClick: '.o ... Claudio Gibellato Pellis URGENTEClosed   LayerSlider for jQuery   Updated June 28, 2021 at 2:24pm   4 Most recent comment from Kreatura Support:Hello,Thank you for your answer!We've accepted your refund request, the amount will appear on your card in some workdays. Claudio Gibellato Pellis I have the wrong versionClosed   LayerSlider for jQuery   Updated June 28, 2021 at 7:39am   2 Most recent comment from Kreatura Support:Hello Claudio,Thank you for getting in touch with us!I've answered to your other ticket, please check it. Patrick Gavaghan Broken module / Broken featureClosed   LayerSlider for jQuery   Updated April 22, 2021 at 8:07am   7 Most recent comment from Kreatura Support:Okay, thank you for your feedback! Rian Jacobs Whitespace above bodyClosed   LayerSlider for jQuery   Updated April 12, 2021 at 2:20pm   16 Most recent comment from Kreatura Support:Hello Rian,Thank you for the answer!As I see now the popup open but it doesn't contain any layer.Could you please check an example popup from our template library? jenny ward dont want a wordpress downloadClosed   LayerSlider for jQuery   Updated April 9, 2021 at 11:14am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!As I see you purchased the jQuery version of LayerSlider, which doesn't require WordPress. You will find the documentation in the downloaded package.I ... Jamie DeFayCollins jquery 3.5.1Closed   LayerSlider for jQuery   Updated April 6, 2021 at 9:21am   6 Most recent comment from Kreatura Support:Hello Jamie,Thank you for your feedback!LayerSlider use javascript to calculate the font-size and other values based on the size of the actual device.Probably it overwrote your CSS rules. Anuj missing sliders/mode-slider/Closed   LayerSlider for jQuery   Updated April 6, 2021 at 7:39am   2 Most recent comment from Kreatura Support:Hello Anuj,Thank you for getting in touch with us!I've attached for you the Mode slider, please check it.