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Public Tickets

Lisa I am working on a website which was using LayerSlider 3.5Closed   LayerSlider for WordPress   Updated August 21, 2017 at 3:29pm   3 Most recent comment from [deleted]:Hey Lisa, The exporting methods have changed a bit since the old version you had installed. The export files are now 'json' and not 'txt'. You will need to change the extension of these files to .jso ... Nanuk external webpageClosed   LayerSlider for WordPress   Updated August 21, 2017 at 12:35pm   2 Most recent comment from [deleted]:Hello Nanuk,I'm sorry but I'm not exactly sure what would you like to achieve. Would you like to create an iframe solution of some kind in the slider that shows another content ?Could you please descr ... Nanuk social share templateClosed   LayerSlider for WordPress   Updated August 20, 2017 at 3:51pm   3 Most recent comment from Nanuk:thank you for your reply.  diane_diane popup featureClosed   LayerSlider for WordPress   Updated August 19, 2017 at 8:27am   4 Most recent comment from [deleted]:I have checked your site again but for me the popup sliders are working currently. They are triggered with the two camera icons and displayed properly. Have you managed to fix the problem in the mean ... Mark Bowen Understanding Static LayersClosed   LayerSlider for WordPress   Updated August 19, 2017 at 8:13am   3 Most recent comment from [deleted]:Hey Mark, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Word2Art Is it possible to apply a link & different colour and underlining to only specific words in a text layer?Closed   LayerSlider for WordPress   Updated August 18, 2017 at 9:59pm   3 Most recent comment from Word2Art:Okay, thanks for the information, Attila. Neil Debenham Uploading a TemplateClosed   LayerSlider for WordPress   Updated August 18, 2017 at 9:51am   4 Most recent comment from [deleted]:As the error messages suggest the PHP ZipArchive extension is not installed on your server, also the PHP Post Max Size and PHP Max Upload Size settings need to be raised.These are server settings so y ... Mattyau75 Play By ScrollClosed   LayerSlider for WordPress   Updated August 18, 2017 at 9:31am   2 Most recent comment from [deleted]:Hey Matt,Unfortunately at the moment the play by scroll feature only works with mouse scroll/swipe. But we are planning to improve this feature with new effects and add more options to control it as w ... Word2Art Popup appears in triplicateClosed   LayerSlider for WordPress   Updated August 17, 2017 at 1:31pm   14 Most recent comment from John G:I'm glad I was able to help! stuntmunky HTML code in not displaying in slider elementClosed   LayerSlider for WordPress   Updated August 16, 2017 at 7:43pm   10 Most recent comment from [deleted]:Unfortunately this form in its current state will not work. The code that it generates will not be responsive, or visible in certain cases inside the slider. We're sorry about the inconveniences but w ... thinkglobalschool Text not showing up on the ipadClosed   LayerSlider for WordPress   Updated August 16, 2017 at 7:38pm   6 Most recent comment from [deleted]:We have investigated this further and the problem seems to be related to one of your theme's methods. Your theme is using a DIV with id="sliders-container" , and under a certain resolution it hides t ... mlotorocks have layer slide in with carouselClosed   LayerSlider for WordPress   Updated August 16, 2017 at 6:44pm   2 Most recent comment from [deleted]:Hey mlotorocks,You can adjust this with the Time Shift option in the Slide Timing section. With this setting you can sync the layer and slide transitions so they can animate in together. lu_moonie Product will not activiateClosed   LayerSlider for WordPress   Updated August 16, 2017 at 6:31pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. bradleymayhew Unable to add video backgroundClosed   LayerSlider for WordPress   Updated August 16, 2017 at 5:11pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve this issue.If you need further assistance please let us know. jenssa Slider layers won't load on "full screen sections"Closed   LayerSlider for WordPress   Updated August 16, 2017 at 1:43pm   11 Most recent comment from John G:Thank you for your kind words! I'm sorry we couldn't help you more, our options is very limited due to the 3rd party factor. If there's anything else, we're here if you need further assistence.