Okay
  Public Ticket #1371430
Activation bug
Closed

Comments

  • Alejandro started the conversation

    Hi guys ive activated layer slider but im still seeing the anoying message :

    "Premium features is available for preview purposes only.We’ve detected that you’re using premium features in this slider, but you have not yet activated your copy of LayerSlider. Premium features in your sliders will not be available for your visitors without activation. Click here to learn more. Detected features: Blend mode"

    Can you please tell me how can i disable this?

  • [deleted] replied

    Hello Alejandro,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I believe that your activation is most likely still stuck somehow (could be an earlier installation that was activated before but no longer exist), resulting in this error. We have launched a site that you can use to check and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.

  • Cavente replied

    Hello Attila,

    We get a similar message on our website:

    "Activate your site to access premium templates.

    This template is only available for activated sites. Please review the PRODUCT ACTIVATION section on the main LayerSlider screen or click here for more information."

    We got this plugin in combination with our theme.

    only a little more then a month ago we received Layerslider WP version 6.5.7 from our theme author but is doesn't seem to be activated anymore.

    We would like to use some premium sliders and according to above message it shows that it needs to be activated in order to do that.

    Could you help us with that?


    Best Regards,

    Reinier Smit

    ICT Cavente


  • [deleted] replied

    Hello Cavente,

    If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases, premium features and exclusive offers for our direct buyers as well.