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Public Tickets

Randy Kassebaum adding shortcodeClosed   LayerSlider for WordPress   Updated March 12, 2019 at 3:18pm   10 Most recent comment from [deleted]:Thank you for the feedback. The form seems to be on and off randomly on page loads, regardless of browsers. But we were able to take a quick look at it.  The problem is that the form itself is not ... Joe NguyenLe How to upgrade LayerSliderClosed   LayerSlider for WordPress   Updated March 12, 2019 at 1:07pm   10 Most recent comment from John G:Thank you for the clarification.The blank page is usually a sign of a PHP error. By enabling the WP Debug Mode, you can display the relevant error messages. You can also check the PHP error log files ... luciehamhh I cannot import any templates from the storeClosed   LayerSlider for WordPress   Updated March 12, 2019 at 9:25am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. sclslib Full screenClosed   LayerSlider for WordPress   Updated March 11, 2019 at 1:41pm   5 Most recent comment from sclslib:Thanks - I appreciate the help.Please close out the ticket at your convenience. hjvanhes cannot updateClosed   LayerSlider for WordPress   Updated March 11, 2019 at 12:59pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. inferno0 version 2.8.2 break my site loadingClosed   LayerSlider for WordPress   Updated March 10, 2019 at 2:12pm   12 Most recent comment from [deleted]:Thank you for the feedback. In case that plugin is interfering with the slider, I'd recommend to exclude LayerSlider from its methods. LayerSlider provides its own caching, so it should still be good ... TALMON | smart video content how to activate puchase code?Closed   LayerSlider for WordPress   Updated March 9, 2019 at 9:51pm   2 Most recent comment from [deleted]:Hello Talmon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can activate the ... Paul Wagstaff LayerSlider UpdatesClosed   LayerSlider for WordPress   Updated March 8, 2019 at 11:11pm   6 Most recent comment from [deleted]:Did you have the plugin installed with a theme before ? Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this. If you di ... marielapaire upadtes not availableClosed   LayerSlider for WordPress   Updated March 8, 2019 at 11:06pm   2 Most recent comment from [deleted]:Hello Marielapaire, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The auto-updat ... Ellen Friedlander demo contentClosed   LayerSlider for WordPress   Updated March 8, 2019 at 8:45am   2 Most recent comment from [deleted]:Hello Ellen, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The demo sliders are ... Rochelle Popup underline hoverClosed   LayerSlider for WordPress   Updated March 7, 2019 at 2:42pm   6 Most recent comment from George K:Thank you! ;-) Have a nice day! Rochelle Floating Menu and mobile resizing issuesClosed   LayerSlider for WordPress   Updated March 7, 2019 at 12:20pm   2 Most recent comment from [deleted]:Hello Rochelle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You have two option ... Valerie Lane LayerSlider Edits Not Functioning with Sterling ThemeClosed   LayerSlider for WordPress   Updated March 7, 2019 at 12:18pm   8 Most recent comment from John G:Since you had a very outdated version, I don't think we can do anything to recover them from our part. Throughout the years we've added many safety mechanism to the plugin to avoid such issues. The on ... Jeremy Lanig Request for additional POPUP option (categories)Closed   LayerSlider for WordPress   Updated March 7, 2019 at 10:58am   2 Most recent comment from [deleted]:Hello Jeremy,Thank you for your feedback. We will consider this addition for future updates. troutbitten WooCommerceClosed   LayerSlider for WordPress   Updated March 7, 2019 at 10:47am   2 Most recent comment from [deleted]:Hello Dom, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure, the two plugins ca ...