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Public Tickets

sbassler711 Updating PluginClosed   LayerSlider for WordPress   Updated February 28, 2019 at 8:25pm   2 Most recent comment from [deleted]:Hello Sbassler711, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The "Update pack ... rolf gärtner Layers do not work in firefoxClosed   LayerSlider for WordPress   Updated February 27, 2019 at 1:46pm   6 Most recent comment from [deleted]:Did you follow up on my suggestions from the last reply ? If not, please do so. We still believe that the problem is related to an image preloader/optimizer/cache/etc. We've faced these errors in the ... velask add shape layerClosed   LayerSlider for WordPress   Updated February 27, 2019 at 12:46pm   2 Most recent comment from [deleted]:Hello Velask, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If by 'shape' you mea ... Rochelle Grouping layersClosed   LayerSlider for WordPress   Updated February 27, 2019 at 12:43pm   4 Most recent comment from [deleted]:Unfortunately, you cannot group layer animations like this. You can either animate them separately or all at once. There is no option to only join together some of them, I'm sorry. gabs01 Animation slideClosed   LayerSlider for WordPress   Updated February 27, 2019 at 9:13am   2 Most recent comment from [deleted]:Hello Gabs01, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can manually posi ... Raul Resendez How to specify TEXT display durationClosed   LayerSlider for WordPress   Updated February 26, 2019 at 11:27pm   6 Most recent comment from [deleted]:Yes, that seems to be a conflict problem. Most likely by a 3rd party plugin or theme. Please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. P ... Bob Boeck I cannot login. I just purchased the plugin this week.Closed   LayerSlider for WordPress   Updated February 26, 2019 at 9:25pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Mike Heaviland Layersliders not Showing in PagebuilderClosed   LayerSlider for WordPress   Updated February 26, 2019 at 8:16pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Uffe Richter licensClosed   LayerSlider for WordPress   Updated February 25, 2019 at 11:21am   2 Most recent comment from [deleted]:Hello Uffe, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.  We have launched a s ... Gary Jones Update not availableClosed   LayerSlider for WordPress   Updated February 25, 2019 at 11:21am   2 Most recent comment from [deleted]:Hello Gary, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The "Update package no ... jpedroc I can not display some sliders on a smartphoneClosed   LayerSlider for WordPress   Updated February 24, 2019 at 11:12am   2 Most recent comment from [deleted]:Hello Jpedroc, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. It seems like your ... mysuccesspointuae I could not update my purchase codeClosed   LayerSlider for WordPress   Updated February 24, 2019 at 10:42am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ahmedkhalaf the slider not workingClosed   LayerSlider for WordPress   Updated February 23, 2019 at 7:03pm   4 Most recent comment from [deleted]:Could you please let me know the answer to my question from the previous response ? How exactly did you try to insert the slider ?Also, have you tried to add the sliders with the plugin's built-in me ... Rob_Strickland slider brokenClosed   LayerSlider for WordPress   Updated February 23, 2019 at 6:59pm   2 Most recent comment from [deleted]:Hello Rob, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from the errors ... Daniel Schönemann Contactfrom 7 Shortcode in sliderClosed   LayerSlider for WordPress   Updated February 23, 2019 at 6:56pm   2 Most recent comment from [deleted]:Hello Daniel, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can add shortcode ...