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Public Tickets

Rick Gessner Plugin Update and Activation from old versionClosed   LayerSlider for WordPress   Updated August 13, 2017 at 5:18pm   2 Most recent comment from [deleted]:Hey Rick Gessner, You can find detailed update instructions in our documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating Please note t ... mtaitimu use layerslider in iframeClosed   LayerSlider for WordPress   Updated August 12, 2017 at 8:54pm   2 Most recent comment from [deleted]:Hey mtaitimu,Could you please specify how are you planning to implement the slider ? Do you want to build a WP site that only contains a slider from LayerSlider and load it through an iframe to your m ... Ludo69 DownloadClosed   LayerSlider for WordPress   Updated August 11, 2017 at 11:54am   2 Most recent comment from [deleted]:Hey Ludo69, Have you followed up on the instructions (checking System Status) provided in the other thread you have posted in originally ? saaladv Templates won't importClosed   LayerSlider for WordPress   Updated August 11, 2017 at 7:40am   4 Most recent comment from [deleted]:Hey Ludo69, In that case please follow up with the instructions provided here and open a new ticket for your case. Syndama updateClosed   LayerSlider for WordPress   Updated August 11, 2017 at 7:20am   2 Most recent comment from [deleted]:Hey Syndama, If you receive an Update package not available or similar error message during the update process it might be a symptom of an interfering 3rd party theme/plugin. We are constantly notify ... aisoftwareinc Using Video as a BackgroundClosed   LayerSlider for jQuery   Updated August 10, 2017 at 8:49am   2 Most recent comment from [deleted]:Hey aisoftwareinc, Yes, you can set up a video layer as a slide background with the options located at the bottom of the Layers -> Content -> Video / Audio tab.  Trevor Change opening layer transition when slider returns to slide 1Closed   LayerSlider for WordPress   Updated August 9, 2017 at 6:32pm   3 Most recent comment from Trevor:Okay thank you so much for getting back to me. I look forward to the possibility of achieving this in a future update someday.All the Best morse2015 Old jQuery issueClosed   LayerSlider for WordPress   Updated August 9, 2017 at 3:02pm   2 Most recent comment from [deleted]:Dear morse2015, As the error message states you are using an old version of the jQuery. LayerSlider requires at least version 1.8.0 and you have 1.7.2 installed. Most likely your theme or another pl ... juergiboe Update Layer Slider WPClosed   LayerSlider for WordPress   Updated August 9, 2017 at 11:12am   6 Most recent comment from [deleted]:Yes, it does. agcwebmaster LayerSlider not playing videos on iPhone, iPad, tablets etc...Closed   LayerSlider for WordPress   Updated August 8, 2017 at 10:38pm   2 Most recent comment from [deleted]:Hey agcwebmaster, I have replied to your original ticket. Stephen Gregg Nagigation Controls - Add solid black background for navigational controls.Closed   LayerSlider for WordPress   Updated August 8, 2017 at 9:41pm   8 Most recent comment from [deleted]:Currently you are using the default "v6" skin. You can see this and change your skin in the Slider Settings -> Appearance tab.  I'd recommend to use the Borderless Dark or Borderless Dark for 3D sl ... scott_d Slider doesn't start in fullscreen sectionsClosed   LayerSlider for WordPress   Updated August 8, 2017 at 6:32pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. pukkai Activation is failedClosed   LayerSlider for WordPress   Updated August 8, 2017 at 5:23pm   4 Most recent comment from [deleted]:Dear pukkai, I'm sorry but I certainly did not put you up to fix the problem yourself. I've told you -judging from the error message you showed us- that it is most likely a web server configuraiton i ... 12903782139870 Auto-updateClosed   LayerSlider for WordPress   Updated August 8, 2017 at 4:57pm   2 Most recent comment from [deleted]:Hey 12903782139870, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. appkery Text-alignment are different on the browsers in Man and WindowsClosed   LayerSlider for WordPress   Updated August 8, 2017 at 4:44pm   6 Most recent comment from [deleted]:Thank you for the feedback Yuntae, glad you could solve the problem. If you need further assistance please let us know.