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Public Tickets

shaibu89 Importing Template isn't workingClosed   LayerSlider for WordPress   Updated May 11, 2018 at 3:54pm   2 Most recent comment from [deleted]:Hello Shai, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the im ... Derek Can't import any templates from the storeClosed   LayerSlider for WordPress   Updated May 11, 2018 at 3:53pm   3 Most recent comment from [deleted]:Hello Derek, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ingo84 background video doesn't play anymoreClosed   LayerSlider for WordPress   Updated May 10, 2018 at 2:13pm   2 Most recent comment from [deleted]:Hello ingo84, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Thank you for your f ... Antony Open by click Pop upClosed   LayerSlider for WordPress   Updated May 14, 2018 at 4:00pm   21 Most recent comment from [deleted]:Sorry for the drawn out case and thank you for your patience. We had to do a lot of testings for potential issues. The problem is related to the version you are using. v6.6.8 had an error that could ... alex_webdesign Layerslider, Spacing under HeaderClosed   LayerSlider for WordPress   Updated May 10, 2018 at 11:02am   5 Most recent comment from alex_webdesign:Thanks, will ask them. caurilia Slide Back and ParallaxClosed   LayerSlider for WordPress   Updated May 10, 2018 at 9:51am   4 Most recent comment from [deleted]:Please set up a temporary WP login for us, so we can look around in the back-end to locate the source of the issue. itsoli I am seeking an adviceClosed   LayerSlider for WordPress   Updated May 10, 2018 at 9:43am   4 Most recent comment from [deleted]:There is no perfect solution for this sadly, but you could approach it two ways. One is to copy the mentioned demo slider with mobiles. Basically create separete slides for each colored item and then ... Mayur8595 Cannot activate layer transitionsClosed   LayerSlider for WordPress   Updated May 13, 2018 at 8:03pm   7 Most recent comment from [deleted]:Thank you for your patience.It seems like the problem is generated by the "Easy Forms for MailChimp" plugin. Please contact with the author of this plugin and request that they only load their plugin ... Nick Hart LicenceClosed   LayerSlider for WordPress   Updated May 10, 2018 at 9:05am   2 Most recent comment from [deleted]:Hello Nick Hart, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You will need to ... solucionesinmediatasweb This purchase code is already being used on another siteClosed   LayerSlider for WordPress   Updated May 10, 2018 at 9:04am   3 Most recent comment from [deleted]:Hello solucionesinmediatasweb, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. W ... Itumeleng Mokganya Problems with my LayerSliderClosed   LayerSlider for WordPress   Updated May 9, 2018 at 11:56am   4 Most recent comment from [deleted]:You do not need any coding knowledge. I was referring to the Styles tab on LayerSlider's admin interface. You can manually use the settings there to set up the same styles, there is no coding includ ... one80group TemplateClosed   LayerSlider for WordPress   Updated May 9, 2018 at 10:14am   2 Most recent comment from [deleted]:Hello one80group, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately th ... Joseph Wu The next and pre button does not show correctly.Closed   LayerSlider for WordPress   Updated May 9, 2018 at 10:11am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ryanlegal32 Glitch in SliderClosed   LayerSlider for WordPress   Updated May 8, 2018 at 12:34pm   5 Most recent comment from [deleted]:We'll let you know what we've found after further investigation and whether it can be fixed from our end. Thank you for your patience. Karin Falk Renew supportClosed   LayerSlider for WordPress   Updated May 8, 2018 at 10:33am   11 Most recent comment from [deleted]:Yes, I've reset the one that you used to create this account.