Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. We found the issue. There is a JS error on your site causing this problem. It's related to a plugin called "clammrPlugin MediaPlayer". You will need to solve this JS error so it doesn't interfere with our plugin, and then the slider will appear as well.
Right after I have updated the plugin, the images on the banner is not showing up, can you please identify the error?
Hello Arthur Oliver Santisteban,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. We found the issue. There is a JS error on your site causing this problem. It's related to a plugin called "clammrPlugin MediaPlayer". You will need to solve this JS error so it doesn't interfere with our plugin, and then the slider will appear as well.