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Public Tickets

JP Flikweert Problems with showing sliderClosed   LayerSlider for WordPress   Updated November 3, 2017 at 11:29am   3 Most recent comment from [deleted]:Hello again,Unfortunately it was quite hard to investigate this case, as there are several other error messages on your site. Furthermore the Minify & Combine option for JavaScript files in the WP ... Shane Line spacing for textClosed   LayerSlider for WordPress   Updated November 2, 2017 at 3:37pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. This would have been our recommendation as the best approach as well. If you need further assistance please let us know. allie removing list of static layersClosed   LayerSlider for WordPress   Updated November 2, 2017 at 3:34pm   2 Most recent comment from [deleted]:Hello allie, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately you can ... takozzo Background Slider colorClosed   LayerSlider for WordPress   Updated November 2, 2017 at 2:46pm   6 Most recent comment from [deleted]:You could try to set a higher z-index value for the slider than the Avia Builder elements to see if that solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Cu ... chrisfah Canvas width for full size layerClosed   LayerSlider for WordPress   Updated November 2, 2017 at 11:37am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. duncanshiels Audio not playing in FirefoxClosed   LayerSlider for WordPress   Updated November 2, 2017 at 11:36am   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Russell Cant activate my sliderClosed   LayerSlider for WordPress   Updated November 2, 2017 at 8:43am   25 Most recent comment from Russell:Thanks, John - this is great. It all appears to have worked. Appreciate the additional effort to get this solved. Thanks again, Russell. annettekunow Function, do not work correctlyClosed   LayerSlider for WordPress   Updated November 1, 2017 at 4:18pm   4 Most recent comment from [deleted]:The slider from your screenshot is not LayerSlider, so unfortunately we cannot help with it. As I can see it's an element called qode_image_gallery added with Visual Composer. I'd recommend to contact ... Jamesdonley Not Showing on ChromeClosed   LayerSlider for WordPress   Updated November 1, 2017 at 4:13pm   3 Most recent comment from [deleted]:Hello Jamesdonley, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. John WP update caused sliders to breakClosed   LayerSlider for WordPress   Updated November 1, 2017 at 4:13pm   5 Most recent comment from [deleted]:The dev team confirmed that this error is not related to LayerSlider or generated by it. Unfortunately it is most likely a conflict problem on your installation caused by a 3rd party item.To start tro ... Heidi Mitrushi Gradient troubleshootingClosed   LayerSlider for WordPress   Updated November 2, 2017 at 7:55pm   3 Most recent comment from [deleted]:Hello again, We've located the problem. In the following file: https://sbmweb.com/wp-content/themes/success/css/commercegurus.css there are several CSS attributes, that are overwriting the slider' ... ramalhod Changes to Slider don’t show up on webpageClosed   LayerSlider for WordPress   Updated October 31, 2017 at 9:38pm   2 Most recent comment from [deleted]:Hello David, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked your ... gellso Resposive mobileClosed   LayerSlider for WordPress   Updated October 31, 2017 at 9:22pm   4 Most recent comment from [deleted]:Happy to help. If you need further assistance please let us know. Stefanie how do I hide the navigation buttons at the bottom on mobile.Closed   LayerSlider for WordPress   Updated October 31, 2017 at 9:00pm   4 Most recent comment from [deleted]:I'm afraid I cannot really provide you with more exact instructions than this.  You will need to build two separate sliders with navigation on/off for dekstop/mobile, include them both to your sit ... Kristin Thumbnail bar doesn't scroll on mobileClosed   LayerSlider for WordPress   Updated October 31, 2017 at 8:51pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad the problem is solved. If you need further assistance please let us know.