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Public Tickets

hiddencreek215 Technical SupportClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:28am   2 Most recent comment from [deleted]:Hello hiddencreek215, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe th ... nelmordesigns Video on mobile deviceClosed   LayerSlider for WordPress   Updated October 13, 2018 at 10:25am   2 Most recent comment from [deleted]:Hello nelmordesigns, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunate ... zohe Shortcode into layerClosed   LayerSlider for WordPress   Updated October 12, 2018 at 2:50pm   5 Most recent comment from John G:Hi Zohe,I haven't seen any slider on your home page, but I can see the issue on this new URL now. The problem is that it doesn't seem to be a real WordPress shortcode. It appears to be an external se ... Rydlo LayerSlider not showing after Site migrationClosed   LayerSlider for WordPress   Updated October 11, 2018 at 2:41pm   3 Most recent comment from Rydlo:Just Fixed it. For anyone else who has this problem, here is what I did to fix it. Disabled the JavaScript processing in Fast Velocity Minify pluginThats it. Tom Todd Hover effectClosed   LayerSlider for WordPress   Updated October 10, 2018 at 9:12pm   2 Most recent comment from George K:Hello,Unfortunately you cannot do this with the current version. In this case, the hover effect should be working on multiple layers at the same time. In the future we are going to add a feature like ... nulightdigital Button linked to modal video lightboxClosed   LayerSlider for WordPress   Updated October 10, 2018 at 8:52pm   4 Most recent comment from George K:Unfortunately I don't know how the lightbox works in Avada. Most of the lightbox plugins need to use special attributes on target elements which you can also set in the selected layer in layerslider, ... Shalvin The homepage slider doesnt displayClosed   LayerSlider for WordPress   Updated October 9, 2018 at 12:32pm   4 Most recent comment from George K:Hello,Where should be your slider on your home page exactly? RafVD Only showing first slideClosed   LayerSlider for WordPress   Updated October 9, 2018 at 10:19am   14 Most recent comment from RafVD:Hi George, thank you very much. Sorry it was about something as simple as that! Greetz Raf Reymund Jugalbot LayerSlider ActivationClosed   LayerSlider for WordPress   Updated October 8, 2018 at 2:01pm   2 Most recent comment from [deleted]:Hello Reymund, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue ... villiv pop-up click triggerClosed   LayerSlider for WordPress   Updated October 5, 2018 at 1:41pm   3 Most recent comment from [deleted]:Hello villiv, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Joe Navas Firefox ConflictClosed   LayerSlider for WordPress   Updated October 4, 2018 at 4:37pm   5 Most recent comment from Joe Navas:Hi, I believe you. I checked, rebooted, cleared cache, still does not work on my mac. I am sure there is a setting in FF am not aware of, but just installed a fresh copy, so not sure what it is, howe ... kursten999 layerslider WP template won't work on mobileClosed   LayerSlider for WordPress   Updated October 4, 2018 at 11:35am   2 Most recent comment from [deleted]:Hello kursten999, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see you ... marco3253 Slides blinkingClosed   LayerSlider for WordPress   Updated October 4, 2018 at 11:25am   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. donarcher video as a slide background not transitioning properlyClosed   LayerSlider for WordPress   Updated October 3, 2018 at 7:53pm   2 Most recent comment from [deleted]:Hello donarcher, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The slide transit ... Frank Can't activate my second siteClosed   LayerSlider for WordPress   Updated October 3, 2018 at 6:49pm   2 Most recent comment from [deleted]:Hello Frank, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ...