Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site, the slider is added to the page correctly, it also shows up, but it's completely empty. That is why it looks blank.
Could you please check on the slider in the back-end ? Is the correct one added to the page ? Does it have content in the admin interface ? You could also try to re-add or refresh it, there might be some caching or preloader/lazy loader preventing it from showing its content.
Thank you. The issue seems to be related to the js error on your site. You can see it in the browser console.
This js error is related to some kind of instagram plugin on your installation: https://www.singaporehimonoya.com/wp-content/plugins/instagram-feed/js/sb-instagram.min.js?ver=1.10.2 and it prevents the slider from working properly.
There is also an error related to some kind of facebook item/method.
Please temporary disable your plugins and switch to a default WP theme. Then you can enable them back one by one to figure out what item is causing this exactly.
Hello Kusuyama,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site, the slider is added to the page correctly, it also shows up, but it's completely empty. That is why it looks blank.
Could you please check on the slider in the back-end ? Is the correct one added to the page ? Does it have content in the admin interface ? You could also try to re-add or refresh it, there might be some caching or preloader/lazy loader preventing it from showing its content.
Your screenshots show the ID#6 slider, but actually a different one is added to the page. Please see attached screenshot.
You are either loading the wrong slider accidentally, or some kind of caching is preventing the changes made to your site. Please check on these.
Thank you. The issue seems to be related to the js error on your site. You can see it in the browser console.
This js error is related to some kind of instagram plugin on your installation: https://www.singaporehimonoya.com/wp-content/plugins/instagram-feed/js/sb-instagram.min.js?ver=1.10.2 and it prevents the slider from working properly.
There is also an error related to some kind of facebook item/method.
Please temporary disable your plugins and switch to a default WP theme. Then you can enable them back one by one to figure out what item is causing this exactly.