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Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article

Public Tickets

Lawrence Delayed Layerslider Loading   LayerSlider for WordPress   Updated 39 minutes ago   4 Most recent comment from George K:Hi Lawrence, Thanks for the detailed explanation — that’s very helpful. To understand why the browser reserves ~3× the height on mobile before LayerSlider initializes, could you please confirm a ... cho apply transition   LayerSlider for WordPress   Updated 4 days ago   2 Most recent comment from George K:Thanks for your questions — we just want to make sure we understand the issues correctly before suggesting a solution. Regarding Inquiry 1:Do you mean that on mobile devices, when you scroll quickly ... cho apply transition   LayerSlider for WordPress   Updated 4 days ago   2 Most recent comment from George K:The transition that plays is always determined by the settings of the slide you are navigating to. If you don’t want to use any 3D transitions on that last slide, please do the following: Select th ... cho apply transition   LayerSlider for WordPress   Updated 6 days ago   2 Most recent comment from George K:Select the layer (button), then go to the right sidebar → Layers → Actions. There you can define what should happen when the user clicks the button. For scrolling options, choose the appropriate S ... cho Text transition   LayerSlider for WordPress   Updated 6 days ago   8 Most recent comment from George K:Hi Cho,This is normal behavior. Slide transitions only animate the slide background. During a slide transition, layers are not part of the transition itself — they use their own ending transitions a ...
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