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Public Tickets

Tom Todd plugin conflictClosed   LayerSlider for WordPress   Updated February 5, 2019 at 2:55pm   4 Most recent comment from [deleted]:Thank you for the feedback, ticket closed. aitorlpzaudikana Slide Load on sizes less than 768pxClosed   LayerSlider for WordPress   Updated February 4, 2019 at 3:22pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. reternity2019 greatly reduces loading time of my websiteClosed   LayerSlider for WordPress   Updated February 4, 2019 at 2:39pm   4 Most recent comment from [deleted]:We are also professional web developers. And as we've already mentioned several times now, LayerSlider does not cause this kind of issue. We cannot provide you with a refund solely on your claim tha ... Courtney Thaggard Javascript error in adminClosed   LayerSlider for WordPress   Updated February 4, 2019 at 1:46pm   8 Most recent comment from Courtney Thaggard:Hi John, thanks so much for the information and in-depth investigation and explanation of the issue. I have disabled "No Conflict" mode on Gravity Forms and it's working perfectly now. Shawn Boyd Popup Photo Gallery Slider-images jumping/shifting right before and after slide transitionClosed   LayerSlider for WordPress   Updated February 3, 2019 at 11:31pm   6 Most recent comment from [deleted]:Thank you for the feedback. It seems like the code is still being applied somewhere. Have you used other methods to add CSS to the slider ? Or maybe you also added it in the Slider Settings -> Appeara ... aitorlpzaudikana Pop-up problemsClosed   LayerSlider for WordPress   Updated February 3, 2019 at 6:06pm   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Royce77 Play by scroll very slow to loadClosed   LayerSlider for WordPress   Updated February 2, 2019 at 4:38pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you cannot locate this custom scroll option, please also switch to a default WP theme from your current theme to see if that helps. As it's likely a theme method. SyFiMcRib Page content not displayed with Layerslider wp sliderClosed   LayerSlider for WordPress   Updated February 2, 2019 at 1:09pm   2 Most recent comment from [deleted]:Hello SyFiMcRib, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. weeky2020 Please change and modify SliderClosed   LayerSlider for WordPress   Updated February 2, 2019 at 12:54pm   2 Most recent comment from [deleted]:Hello weeky2020, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe you migh ... Daniel Pegues Layer Custom AttributesClosed   LayerSlider for WordPress   Updated February 2, 2019 at 12:43pm   3 Most recent comment from [deleted]:Hello Daniel Pegues, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The on parent ... Ade how to reduce bottom padding for sliders in worpressClosed   LayerSlider for WordPress   Updated February 1, 2019 at 2:43pm   2 Most recent comment from [deleted]:Hello Ade, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked your sit ... aitorlpzaudikana Text behaviorClosed   LayerSlider for WordPress   Updated February 1, 2019 at 2:33pm   3 Most recent comment from [deleted]:Hello aitorlpzaudikana, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. razvan Cannot save after 40 layersClosed   LayerSlider for WordPress   Updated February 1, 2019 at 2:26pm   2 Most recent comment from [deleted]:Hello razvan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the sa ... Sweetrytch purchase codeClosed   LayerSlider for WordPress   Updated February 1, 2019 at 2:17pm   2 Most recent comment from [deleted]:Hello Sweetrytch, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Your purchase co ... gabs01 size layersliderClosed   LayerSlider for WordPress   Updated January 31, 2019 at 5:33pm   8 Most recent comment from [deleted]:Well, you cannot fill the slider without distorting the image, when the image and the slider have different aspect ratios. They just won't fit each other, like a 16:9 video won't fit a 4:3 TV screen. ...