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Licensing questions Please refer to the Frequent Questions page. It answers the most common inquiries regarding the licenses. You can also r ... Read Article Where's my License Key / Purchase Code? You can find your License Key / Purchase Code in the email received upon the purchase. You can also log in to Your Accou ... Read Article Before reporting an issue Try these before reporting an issue: Make sure that you're using the latest version of LayerSlider.Check the LayerSlider's d ... Read Article Support policies Please refer to the Support Policy and  Frequent Questions pages. For even more information, please visit our& ... Read Article

Public Tickets

steven metselaar transfer license to another account   LayerSlider for WordPress   Updated 1 day ago   1 Most recent comment from steven metselaar:someone else purchased LayerSlider on our behalf and we would like to transfer it to us, we need to deregister the key and use it on a different webhosting.Could you help us with thisorder ref  KREA ... Adam I am unable to update this product   LayerSlider for WordPress   Updated 4 days ago   4 Most recent comment from George K:Thank you for the feedback! Alexis Siroc popup not working   LayerSlider for WordPress   Updated 6 days ago   2 Most recent comment from George K:Hello Alexis, Thanks for reaching out! Please try using the Popup feature with the settings shown in the screenshot you’ve attached.  Jamila Willie installation zip file   LayerSlider for WordPress   Updated 6 days ago   4 Most recent comment from George K:Hi Jamila, I understand the confusion, but please rest assured: the ZIP file you downloaded is the installable plugin file. There is no separate folder inside and you should not extract or open it. Ju ... Teun Multiple videos in one slide   LayerSlider for WordPress   Updated 1 week ago   4 Most recent comment from George K:Hi Teun, I see the issue — after a few slide changes the previous video state briefly flashes before the new video plays. This is currently a limitation of the multi-slide workaround, and it’s pro ...
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