Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3508009
TRANSITION PRESET
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Comments

  • FRANCESCO started the conversation

    i cannot use the transition presets, after having selected one, as soon as i away with the mouse to save it it is desected and i cannot save or use it

  •  138
    George replied

    Hello,

    By clicking to a transition preset, it will preview it. If you would like to apply that transition to the layer, just simply click to the checkmark at the right side of the preset name. And after that, you can save/publish your slider.

    Best Regards,
    George | Kreatura Dev Team

  • FRANCESCO replied

    Hi, it doesn't save it and the check mark goes away, I'm attaching a video which I hope explains better

    Attached files:  WhatsApp Video 2023-10-26 at 13.51.54_6f7ec9b8.mp4

  •  138
    George replied

    Hi Francesco,

    Please follow the instruction: do not move down your cursor. Move to the right over the checkmark and click on the checkmark. That step will apply the transition. I've made a video about it.

    Attached files:  how-to-apply-a-transition-preset.mp4

    Best Regards,
    George | Kreatura Dev Team