Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #999398
Can't update plugin
Closed

Comments

  •  2
    johnburton started the conversation
    December 24, 2016 at 5:32am

    I'm unable to update the plugin. I click the blue "Install Now" button and I get the following:

    Update Plugin

    Update package not available.

    Return to Plugins page

    I'm also unable to update it via the plugins page. I'm having this problem on multiple sites.

    Thanks.

  • [deleted] replied
    December 28, 2016 at 2:21pm

    Hey johnburton,

    This error message is usually being displayed when the plugin is not activated and you try to update it.

    In case it is, please try to reactivate it (deactiate and then immediately activate again), this refreshes the database and should solve this problem as well.