I just purchased the Layer Slider 6 update and have been trying to download the free template, "Features I A Parallax Exeperiment", through the Template Store, but when I click Import, it just keeps spinning and saying "Importing, please wait..." forever. Is there another way to download or import the template?
At the moment you can only access the demo sliders at the Template Store.
Unfortunately this is most likely going to be related to a web server configuration issue, a memory limitation problem or execution time limit in your case that is preventing the import from finishing.
You will need to contact your hosting provider with this case, they can change these settings and raise the limits so the importing method will not be cancelled halfway through.
I just purchased the Layer Slider 6 update and have been trying to download the free template, "Features I A Parallax Exeperiment", through the Template Store, but when I click Import, it just keeps spinning and saying "Importing, please wait..." forever. Is there another way to download or import the template?
Thanks,
Christian Amacker
Hey Christian,
At the moment you can only access the demo sliders at the Template Store.
Unfortunately this is most likely going to be related to a web server configuration issue, a memory limitation problem or execution time limit in your case that is preventing the import from finishing.
You will need to contact your hosting provider with this case, they can change these settings and raise the limits so the importing method will not be cancelled halfway through.
Found the problem and solved it. Thanks.
I'm having the same issue where it's hanging on "Importing... please wait"
I upped all of my limits:
max execution time is 300
memory limit is 368M
post max size is 128M
upload max filesize is 64M
What else could I do?
Dear dracogto,
Please open a new ticket and check the LayerSlider System Status for any error messages.