Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #994700
Issue with IE 11
Closed

Comments

  •  2
    Frederickads started the conversation

    Just launched a new site at www.expresssigns.com using Layer Slider and the issue is that the slider will not load on IE 11. Any suggestions on how to fix the issue.

  • [deleted] replied

    Hey Frederickads,

    Sorry for the late response. We were looking into this and doing some tests in IE 11 but so far we were not able to reproduce the issue consistently on our end. What is the exact version number of IE you are using and on what Windows are you experiencing it ?

    In the meantime you could also try to rule out any incompatibility issues by temporary disabling other plugins and switching to a default theme to see of that helps.