Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #991221
Trying to get HTML video to auto start and loop. .MP4. OVG. WEBM. It will not auto start on the web, only the template or set-up
Closed

Comments

  •  2
    Scott Hazelbaker started the conversation

    I am choosing HTML video and selecting a video.  I want it to auto start and loop.  I've put in those commands. 

    autoplay loop

    autoplay="autoplay" loop="loop"

    but when I test in on the web, I only see a frozen picture, unless I click on the pic.  Any thoughts to make this work right.

  • [deleted] replied

    Hey Scott Hazelbaker,

    I have checked your site but I do not see LayerSlider being used at the moment. Where can we check the slider with video exactly ?

  •  2
    Scott Hazelbaker replied

    I turned off the pluggin cause I had trouble with it freezing a mobile device..  You can view the site now at ultracarediagnosticimaging.com

  • [deleted] replied

    Unfortunately I'm still not seeing LayerSlider being used on the url you have provided. Could you please set up a test page where you can leave it up without changes for us to check this and the iPhone related problem from your other ticket as well ?