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  Public Ticket #990659
Parallax transition on a layer nog ENABLED
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  •  2
    2beIT started the conversation

    I cannot ENABLE a paralllax Transition on a new Layer. Only if I load a demo with layers that have the Parallax ENABLED, I can changes these images with my own. I cannot add a new layer and ENABLE the parallax transition. 

    Also, if I disable Parallax on a layer, I cannot ENABLE it anymore!

  •  2
    2beIT replied

    Anyone?

  •  489
    Attila replied

    Hey 2beIT,

    There is no issue like this present in the latest release of our plugin (6.1.0). We did not experience it on our end and no other user reported it so far either.
    Unfortunately it is most likely going to be a conflict problem on your installation. To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.

    Best Regards,
    Attila | Kreatura Support Team

  •  2
    2beIT replied

    No sorry, tried to change the theme, tried to remove and deactivate a view plugins but still the same, I cannot ENABLE Parallax Transition. 

  •  489
    Attila replied

    Please set up a temporary WP login for us so we can look into this further. Make sure you set the message to private so others can't see the credentials.

    Best Regards,
    Attila | Kreatura Support Team