Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #987521
Pause slideshow while playing don't work
Closed

Comments

  •  2
    Giovanni started the conversation

    Hi there, the "Pause slideshow while playing" in Video don't work properly with youtube embedded video. 

    I would report this issue, if my support licence it's expired don't answer me but please, take care of this important funcionality. 


  • [deleted] replied

    Hey Giovanni,

    You are using an outdated version of LayerSlider. We have included several improvements and fixes in the new versions, updating the plugin to a newer release will also solve this problem.

  •  2
    Giovanni replied

    Dear Attila,

    thanks for the advice! I've bought a template from cmsmasters (envato) that include layerslider wp, but there's no way to upgrade it. It doesn't show that is outdated, and I didn't find a download page where I can put my template licence or similar.. so do I have to buy it?

  • [deleted] replied

    In case you have received LayerSlider bundled, plugin updates are provided by the theme. Please contact your theme author about the available new versions.

    Alternatively you can purchase a license from us so you can use the auto-update feature with your purchase code for updating.