Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #987200
Slider with Bridge Theme
Closed

Comments

  •  2
    jbelshaw started the conversation
    December 13, 2016 at 5:00am

    Slider not consistently loading with Bridge theme.  Tried on all browsers and mobile.

  • [deleted] replied
    December 13, 2016 at 3:08pm

    Hey jbelshaw,

    The issue is caused by a JS error in your theme files:  ...wp-content/themes/bridge/js/default.min.js?ver=4.6.1

    Several of our customers had also faced this issue with the Bridge theme. The theme authors are already aware of this problem but did not take any action so far.
    Unfortunately the JS error is generated by the theme itself, so we cannot fix it from our end, they will need to apply a fix for this. Please contact the author of the theme with this case.