Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Good day I purchased a plug in form you but when i install it on wordpress it keeps on failing i noticed that the supported version of this plug in is 4.6.1 but i have 4.7 installed please can you help me fix this or refund me please?
Hey GET007,
LayerSlider is fully functioning with WordPress 4.7, there are no known issues with the plugin on it.
The installation likely fails becase you did not use the correct file, you need to decompress the package that you downloaded from CodeCanyon and use the installable zip inside it.
You can also find installation instructions in the documentation, please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#installation
If you need further help with this case, please let us know.