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  Public Ticket #983927
Youtube autoplay on mobile browser
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  •  2
    Hugogon started the conversation

    Hi!
    Testing the slider on a mobile device, i found that the youtube autoplay doesn't work like on a desktop.

    When the slider reached the video slide, just shows the youtube preloader and doesn't move from there. To play the video i have to refresh, and when it gets to the video slide press the play button. 

    (testing with android 6, latest mobile chrome browser)

    Thank you

    Hugo

  • [deleted] replied

    Hey Hugogon,

    The video autoplay will not work properly in most cases on mobile devices due to certain mobile browser restrictions.

    There are different limitations on each platform and some will let the video autoplay but others wont. Unfortunately there is nothing we can do about this from our end. These restrictions are generated intentionally by the author of the platform/browser.


  •  2
    Hugogon replied

    Hi Attila, 

    Thank you for your reply. 

    I understand. In that case is it possible to disable the video autoplay in the mobile alone while keeping it working for the desktop, or at least have a image fallback?

    Cheers
    Hugo

  • [deleted] replied

    Since version 6 you have the option to display layers only on certain devices (mobile, tablet and desktop). You can use these new settings to hide the video layer on mobiles if you choose to.

  •  2
    Hugogon replied

    Hi Attila!

    Thank you for your reply. Sorry i couldn't answer sooner.
    I'll try that, and get back to you.

    If i don't talk to you sooner, have a great Christmas!

    Cheers
    Hugo

  •  2
    Hugogon replied

    Hi Attila,

    Thank you, that did the trick.

    Cheers
    Hugo