Layerslider will not load any of the projects onto my webpage. I've been working with my web host to try to resolve this issue. I've deleted and reinstalled the Layerslider plugin in wordpress.
This is from my web host:
DONE: Confirm LayerSlider was fully reinstalled
To ensure no old files remain, the plugin should be fully removed and reinstalled (not just updated):
Delete the /wp-content/plugins/LayerSlider/ folder
Reinstall LayerSlider fresh via WordPress
Reactivate the plugin
PHP cache reset (already completed)
The server is running PHP 8.2, which uses persistent opcode caching. I have already reset this cache by temporarily switching PHP from 8.2 to 8.1 and then back to 8.2. No further action is needed for this step.
What else can I try to get Layerslider working again. I really like using it on my website.
I'm temporarily using SmartSlider since Layerslider is not working.
Thanks for the detailed notes — and it’s great that your host already did a clean reinstall + PHP opcode cache reset.
To move forward, could you please:
Create a publicly accessible test page on your website (any simple page is fine),
Insert any LayerSlider Project on that page (even a brand new, simple one), and
Send us the URL of that test page.
This way we can load it from our side and check the browser Developer Console for any JavaScript errors or blocked requests. Console errors are often the fastest way to pinpoint what’s preventing LayerSlider from loading.
If you can, also tell us:
Which page builder/theme you’re using (Elementor / Avada / Enfold / etc.)
Whether you have any caching / optimization plugins (WP Rocket, Autoptimize, LiteSpeed Cache, Cloudflare, etc.)
Once we have the test page URL, we’ll be able to advise the next exact steps based on what we see.
Layerslider will not load any of the projects onto my webpage. I've been working with my web host to try to resolve this issue. I've deleted and reinstalled the Layerslider plugin in wordpress.
This is from my web host:
DONE: Confirm LayerSlider was fully reinstalled
To ensure no old files remain, the plugin should be fully removed and reinstalled (not just updated):
PHP cache reset (already completed) The server is running PHP 8.2, which uses persistent opcode caching. I have already reset this cache by temporarily switching PHP from 8.2 to 8.1 and then back to 8.2. No further action is needed for this step.
What else can I try to get Layerslider working again. I really like using it on my website.
I'm temporarily using SmartSlider since Layerslider is not working.
Luann
Hi Luann,
Thanks for the detailed notes — and it’s great that your host already did a clean reinstall + PHP opcode cache reset.
To move forward, could you please:
Create a publicly accessible test page on your website (any simple page is fine),
Insert any LayerSlider Project on that page (even a brand new, simple one), and
Send us the URL of that test page.
This way we can load it from our side and check the browser Developer Console for any JavaScript errors or blocked requests. Console errors are often the fastest way to pinpoint what’s preventing LayerSlider from loading.
If you can, also tell us:
Which page builder/theme you’re using (Elementor / Avada / Enfold / etc.)
Whether you have any caching / optimization plugins (WP Rocket, Autoptimize, LiteSpeed Cache, Cloudflare, etc.)
Once we have the test page URL, we’ll be able to advise the next exact steps based on what we see.
Best Regards,
George | Kreatura Dev Team