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  Public Ticket #4537427
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  • Joseph started the conversation

    I hope this message finds you well. I have a subscription ( I just ended the subscription)  for LayerSlider for WordPress and am writing to discuss my current needs and potential refund options.

    At this time, I am not entirely certain that LayerSlider is the right fit for my project. To provide you with full context, I would appreciate it if you could review my website at the following URL: www.proimagesphoto.com

    If there are specific features or use cases you recommend for LayerSlider, I would be glad to hear them and assess whether they align with my goals. In the meantime, could you please advise me on the possibility of a refund or credits, in accordance with your refund policy? I would also appreciate guidance on any requirements or steps I need to follow to initiate a refund.

     

    My current theme is AVADA and it my understanding they have what you provide.

    Thank you for your time and assistance. I look forward to your response.

     

  •  167
    George replied

    Hello Joseph,

    Thank you for reaching out to us and for sharing the details of your situation.

    We’ve taken a look at your website, and overall it appears to rely heavily on textual content. One of LayerSlider’s main strengths is that it allows you to visually enhance and “elevate” content through animations, interactive sections, and eye-catching layouts. That said, we can’t really decide this for you — it ultimately depends on your personal preferences, your design goals, and what kind of visual changes you’d like to make to your site.

    To help you evaluate whether LayerSlider is a good fit for your project, we recommend browsing through our ready-made templates here:

    https://layerslider.com/sliders/

    You’ll find a wide variety of use cases there, including full-width sections and popups. Even if a template isn’t a perfect match out of the box, individual parts can be easily customized and reused to fit your own design.

    If you decide that you don’t wish to continue using LayerSlider, simply canceling your subscription is sufficient — it will not renew again in the future. However, please note that the most recent renewal took place on March 01, 2025, and unfortunately that payment is no longer eligible for a refund under our refund policy. If the subscription has already been canceled, it will not renew again later this year.

    If you have any specific goals in mind or questions about what LayerSlider could do for your site, feel free to let us know and we’ll be happy to help clarify.

    Best Regards,
    George | Kreatura Dev Team