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  Public Ticket #4525313
transfer license to another account
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  • steven metselaar started the conversation

    someone else purchased LayerSlider on our behalf and we would like to transfer it to us, we need to deregister the key and use it on a different webhosting.

    Could you help us with this

    order ref  KREATURA250311-6132-42101

    Attached files:  factuur layerslider wordpress.pdf
      GPQM WP Layer.pdf

  •  167
    George replied

    Hello Steven,

    Please let us know which email address you’d like us to associate this purchase code with.

    Also, let us know if there’s anything else you’d like to update for this order (for example: billing details, company name, etc.)

    Best Regards,
    George | Kreatura Dev Team

  • steven metselaar replied

    any news yet of this problem

  • steven metselaar replied

    [email protected]

    billing adres

    G&P Quality Management BV | Skaldenstraat 121 E1 (haven 3230) | BE 9042 Desteldonk (Gent) | België

    [email protected] | BTW 0425 104 478 | RPR Gent 


  •  167
    George replied

    Hello Steven,

    We’ve updated the account details exactly as requested. Please find the attached screenshots confirming the changes.

    Please note that these updated details will not appear on previously issued invoices, but they will be used on all future invoices going forward.

    At the same time, it appears that the license was deactivated. This license was originally scheduled to renew in March 2026, and if it is not renewed, it will expire at that time.

    If you have any questions or would like to proceed with the renewal, please let us know and we’ll be happy to help.

    Attached files:  Screenshot 2025-12-17 at 13.10.13.png
      Screenshot 2025-12-17 at 13.09.58.png

    Best Regards,
    George | Kreatura Dev Team