Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #4506394
Cancelar suscripción y devolución de factura
Closed

Comments

  • Luz started the conversation

    Hola;

    Nos han pasado hoy el cargo de esta licencia: suscripción: KREATURA241016-7539-75117

    Queremos cancelar esta suscripción y solicitar devolución de el cargo.

    Muchas gracias! Un saludo

  •  166
    George replied

    Hi Luz,

    I've issued a full refund for the renewal payment and canceled your subscription. Please allow up to 5 business days for the credits to be reflected in the original payment method.

    Best Regards,
    George | Kreatura Dev Team