Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #4435257
Black screen on frontend
Closed

Comments

  •  3
    Willem-Jan Vroom started the conversation
    August 28, 2025 at 4:55pm

    Hello,

    I have created a simple layer. After entering the shortcode [layerslider id="7"] on the front page, the front page is black after a refresh. After clicking on the esc button the site is visible.

    For now, I will disable this entry.

    What can I do to resolve this issue?

    With kind regards,

    Willem-Jan Vroom


  •  3
    Willem-Jan Vroom replied
    August 28, 2025 at 8:59pm

    I was able to solve this issue. It seems that there was a schedule. And that was causing the problems. I modified the schedule, and the issue is gone.

  •  166
    George replied
    August 29, 2025 at 11:15am

    Hello Willem-Jan,

    Thank you for the feedback. Please let me know if there’s anything else I can assist you with.

    Best Regards,
    George | Kreatura Dev Team