Thanks for reaching out. Could you please share a bit more detail about what exactly happens when you try to update or download LayerSlider? For example, do you see any error messages, or does nothing happen at all? Also, are you updating through WordPress or trying to download the plugin file from your account page?
The more details you can provide, the easier it will be for us to pinpoint the issue and help you resolve it quickly.
Hi! I am unable to update our plugin. I bought a new license and still unable to update or to download the updated one. Help please :)
Hi Regan,
Thanks for reaching out. Could you please share a bit more detail about what exactly happens when you try to update or download LayerSlider? For example, do you see any error messages, or does nothing happen at all? Also, are you updating through WordPress or trying to download the plugin file from your account page?
The more details you can provide, the easier it will be for us to pinpoint the issue and help you resolve it quickly.
Best Regards,
George | Kreatura Dev Team