Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #4146781
an email I received
Closed

Comments

  •  1
    Kathi Casey started the conversation

    Is this email spam or do I need to do this? I could find nothing about it in my word press dashboard.

    Hello Kathleen Casey,
    Your subscription to "LayerSlider for WordPress" ($27.63) requires you to pay manually on or before 8/10/25.Please follow the Manage Your Payment Details link below to securely access and pay manually.

    Manage Your Payment Details

    You have received this email after an order made through FastSpring – an authorized reseller.

  •  166
    George replied

    Hello Kathi,

    Thank you for reaching out!

    This email is a legitimate notification regarding your LayerSlider for WordPress subscription. It is set to renew manually on or before August 10, 2025, for the amount of $27.63. Since the subscription is not set to auto-renew, FastSpring – our official reseller – sends out these reminders in advance so you can complete the payment manually if you wish to continue using the plugin.

    We’ve verified that your subscription is currently active and in use on your website:
    https://healthyboomerbody.com

    If you wish to continue using LayerSlider and receive updates and support, you’ll need to follow the link in the email to manage your payment details and complete the renewal.

    Best Regards,
    George | Kreatura Dev Team

  •  1
    Kathi Casey replied

    Thank you George.

    You have to be careful these days with all the scammers out there!

    Kathi