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  Public Ticket #4104379
Removing the product
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Comments

  • Richard Bryan started the conversation

    How do I remove the product?

  •  155
    George replied
    Hello Richard,

    To remove the product, please follow these steps:

    1. Go to your WordPress admin dashboard.
    2. Navigate to "Plugins" -> "Installed Plugins".
    3. Find "LayerSlider" in the list.
    4. Click "Deactivate", and then click "Delete".

    Best Regards,
    George | Kreatura Dev Team

  • Richard Bryan replied

    thank you yes I would have thought so also however layer slider is not among the plug-ins section. Perhaps it came from our website designer when she sold us the bundled Enfold Wordpress theme?


    In any event I noticed a button at the bottom of one of the layer slider pages “reset plug-ins or “reset all“ and I took a chance and hit that button and it seems to have reset layer slider to brand new configuration and I put in the Serial number and the product upgraded to premium just fine thanks so much