Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #4031989
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Comments

  • Grace Cresser started the conversation
    June 1, 2025 at 2:08am

    I purchased this license but never used it. Noticed it automatically renewed. Can I be reimbursed for this year? Thanks

  •  166
    George replied
    June 2, 2025 at 10:13am

    Hello Grace,

    Thank you for reaching out.

    As I can see, the license has been used and was activated on the following site: lumaticom.wpcomstaging.com

    If you’re no longer using it and don’t need the license anymore, we can proceed with a refund for this year’s renewal.

    Please let us know if you’d like to proceed.

    Best Regards,
    George | Kreatura Dev Team