Thanks again for getting in touch. I'm really sorry you're encountering this issue — something like this shouldn't normally happen. LayerSlider is designed to be fully compatible with a wide range of hosting environments, so when a critical error like this occurs, it's often the result of an unusual server configuration or a rare edge case on the website.
To help us investigate, we'll need a bit more detail:
• When exactly did the error appear? For example, did it happen right after installing and activating the plugin?
• Could you please share the full PHP error message? WordPress typically sends an email with technical details when a critical error occurs. If you didn't receive this, Bluehost should be able to help — they have access to the error logs and can provide you with the necessary information.
Once we have those details, we'll do our best to get this resolved quickly.
The issue causing the critical error on your site appears to originate from the Enfold theme. As this theme is developed and maintained by a different company, we unfortunately do not have control over its code or functionality. We recommend reaching out to the Enfold support team for assistance with this matter.
not working
it says critical error on this website learn more about WordPress Blue host says it's on your end
Ddwatchfuleyes.com
Best Regards,
John | Kreatura Dev Team
this was from blue host
Attached files: Screenshot_20250529_125924_Chrome.jpg
Screenshot_20250529_125900_Chrome_1.jpg
Thank you for the details, Dana.
The issue causing the critical error on your site appears to originate from the Enfold theme. As this theme is developed and maintained by a different company, we unfortunately do not have control over its code or functionality. We recommend reaching out to the Enfold support team for assistance with this matter.
Best Regards,
John | Kreatura Dev Team