However, it does not appear in my account. Additionally, I’m experiencing issues registering it with the LayerSlider plugin already installed on my WordPress site.
Hello George , No, I did’t manage to create an account with [email protected]: I used that email while checking out the purchase but when I tried to create the account, I never received the link to set the password on [email protected], whereas I received it when I tried with cagnatavittoria @gmail.com…there’s something wrong…
Hello,
On 16/04/25, I purchased the following license:
D2DB33CA-656F-K608-M105-DD5042844F8E
However, it does not appear in my account. Additionally, I’m experiencing issues registering it with the LayerSlider plugin already installed on my WordPress site.
Could you please help me with this?
Thank you in advance.
Arianna
Hello Arianna,
This purchase code is associated with the following email address: [email protected].
Did you use it while logging into your account?
Best Regards,
George | Kreatura Dev Team
Hello George ,
No, I did’t manage to create an account with [email protected]: I used that email while checking out the purchase but when I tried to create the account, I never received the link to set the password on [email protected], whereas I received it when I tried with cagnatavittoria @gmail.com…there’s something wrong…
Can you help me?
Thank you
Arianna