Enfold Theme loads LayerSlider in a non-standard way that interferes with the "normal" version. Please deactivate and remove LayerSlider (your sliders will be not deleted).
Then, please log in to our accounts portal, and download the latest version of LayerSlider. No registration is needed, you can log in with the email address used for the purchase. Then, you can proceed with the installation as you would normally do. After that, you'll have the most recent version installed, which should resolve this issue.
Hi! Thank You for your fast reply and help. I have done what was suggested and it worked.The only thing is that there are some steps that I have gone through and need your confirmation if I have made everything correct. So in Plugins page in admin panel the plugin is not showing up to be able to deactivate and delete it. So I have gone to Enfold->Layout Builder->Integrated (bundled) LayerSlider Plugin->Remove Theme Plugin Files and leave Slides. After I have uploaded new plugin as normal from Plugin page. And everything is working. So I just need to know if this was done correctly or if I need some additional steps not to cause Plugin or template work improperly.
P.S. Now layer slider is showing on plugins page, and instead, in Enfold Layer Builder the plugin shows: Original LayerSlider plugin is used.
Hi! I am not able to update to the newest version of LayerSlider. Giving an issue all the time.
At this moment I have version: 7.14.0
Thank You in advance!
Attached files: 111.jpg
Hello Aram,
Enfold Theme loads LayerSlider in a non-standard way that interferes with the "normal" version. Please deactivate and remove LayerSlider (your sliders will be not deleted).
Then, please log in to our accounts portal, and download the latest version of LayerSlider. No registration is needed, you can log in with the email address used for the purchase. Then, you can proceed with the installation as you would normally do. After that, you'll have the most recent version installed, which should resolve this issue.
Best Regards,
George | Kreatura Dev Team
Hi! Thank You for your fast reply and help. I have done what was suggested and it worked.The only thing is that there are some steps that I have gone through and need your confirmation if I have made everything correct. So in Plugins page in admin panel the plugin is not showing up to be able to deactivate and delete it. So I have gone to Enfold->Layout Builder->Integrated (bundled) LayerSlider Plugin->Remove Theme Plugin Files and leave Slides. After I have uploaded new plugin as normal from Plugin page. And everything is working. So I just need to know if this was done correctly or if I need some additional steps not to cause Plugin or template work improperly.
P.S. Now layer slider is showing on plugins page, and instead, in Enfold Layer Builder the plugin shows: Original LayerSlider plugin is used.
Thank You in advance!
Hello Aram,
Yes, you did it perfectly. from now, LayerSlider should be able to update without any issues.
Best Regards,
George | Kreatura Dev Team
Thank You! All the best to You!
Thank you, Aram. Have a nice day!
Best Regards,
George | Kreatura Dev Team