Okay
  Public Ticket #3810831
fail to register license
Closed

Comments

  • Jack Lin started the conversation

    I just buy, when I press "register license" button, it return the follow message:

    "An unexpected error occurred. Please try again later. If this error persist, it’s most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please visit https://layerslider.com/help/"

    I try to figure it out, and I visit https://repository.kreaturamedia.com/

    it return the follow message:

    "

    Forbidden

    You don't have permission to access this resource.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    "

    Please advise me.

    Attached files:  截圖 2025-01-30 下午2.00.30.png
      截圖 2025-01-30 下午2.01.08.png

  • Jack Lin replied

    It has been successfully registered after giving it another try. Please close the ticket. 

  •  146
    George replied

    Hello Jack Lin,

    I'm glad you were managed to solve this issue.
    Please let me know if I can help you with anything else.

    Best Regards,
    George | Kreatura Dev Team