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  Public Ticket #3805066
Request refund - u have charged once again the payment in my debit card
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  • Daniel started the conversation

    Good morning
    Request refund - u have charged once again the payment in my debit card
    Ive seen once again, after 1 year u have charged again the same amount in my debit card.
    Please request refund. 

    Thanks

    ///

    Dear CardHolder, Thank you for using your HDFC Bank Debit Card ending 7971 for Rs 2277.97 at FS *KREATURA on 17-01-2025 13:12:25.
    ////

    Attached files:  payment-.pdf

  •  141
    George replied

    Hello Daniel,

    Thank you for being a valued LayerSlider user! You currently have a subscription-based license for LayerSlider for WordPress. This type of license comes at a significantly lower cost compared to a one-time purchase. However, please note that this smaller amount is charged annually to maintain your subscription and access to updates and support.



    Best Regards,
    George | Kreatura Dev Team