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  Public Ticket #3798972
Refund of a payment Inquiry
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Comments

  • Luca started the conversation

    Hello,

    I hope this message finds you well. Unfortunately, I forgot to cancel the plugin subscription, and the amount was charged to my account yesterday. Would it be possible to request a refund for this charge? Currently, I am not using the plugin.

    I would greatly appreciate your support on this matter. Thank you very much in advance!

    Best regards, Luca Huth

  •  141
    George replied

    Hello Luca,

    I’ve processed a refund for your last payment and ensured that the related subscription has been canceled to prevent any future charges. Please allow up to 5 business days for the refund to reflect on your original payment method.

    If there’s anything else I can assist you with, please don’t hesitate to reach out.

    Best Regards,
    George | Kreatura Dev Team