Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello,
I hope this message finds you well. Unfortunately, I forgot to cancel the plugin subscription, and the amount was charged to my account yesterday. Would it be possible to request a refund for this charge? Currently, I am not using the plugin.
I would greatly appreciate your support on this matter. Thank you very much in advance!
Best regards, Luca Huth
Hello Luca,
I’ve processed a refund for your last payment and ensured that the related subscription has been canceled to prevent any future charges. Please allow up to 5 business days for the refund to reflect on your original payment method.
If there’s anything else I can assist you with, please don’t hesitate to reach out.
Best Regards,
George | Kreatura Dev Team