Comments Tom started the conversation3 weeks ago on December 30, 2025 at 6:17pmWe are being billed annually, but not using your platform.Can you please cancel it and provide confirmation?We did try it out at one time using the license:743009D3-A99D-KCB9-M6EA-AB654CD56CEBOrder ID: KREATURA231001-9971-96126 Order Created: October 1, 2023 Paid In Full: October 1, 2023 Thank you,Tom CristelloCEA Marketing[email protected]Attached files: IVXNUVKZZ2Y5AYVAXBREXTQSRKGU.pdf 141George replied3 weeks ago on January 3, 2025 at 8:25amHello Tom,Regarding to our database, it seems like your current license is activated on the following domain: gracewatersrq.comIf you are sure about not using the plugin, I can refund the last charge of course.Best Regards,George | Kreatura Dev Team Sign in to reply ...
We are being billed annually, but not using your platform.
Can you please cancel it and provide confirmation?
Order ID: KREATURA231001-9971-96126 Order Created: October 1, 2023 Paid In Full: October 1, 2023We did try it out at one time using the license:
743009D3-A99D-KCB9-M6EA-AB654CD56CEB
Thank you,
Tom Cristello
CEA Marketing
[email protected]
Attached files: IVXNUVKZZ2Y5AYVAXBREXTQSRKGU.pdf
Hello Tom,
Regarding to our database, it seems like your current license is activated on the following domain: gracewatersrq.com
If you are sure about not using the plugin, I can refund the last charge of course.
Best Regards,
George | Kreatura Dev Team