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  Public Ticket #3786912
Subscription Renwal and Cancellation
Open

Comments

  • Amy King started the conversation

    Our Subscription was auto renewed today but we need to cancel it.   The contact that you are sending information to, Dan Huffman, is no longer with the company.     Please credit our card for the charge and cancel our subscription immediately.   Thank you! 

  •  141
    George replied

    Hello Amy,

    I’ve processed a refund for your last payment and ensured that the related subscription has been canceled to prevent any future charges. Please allow up to 5 business days for the refund to reflect on your original payment method.

    If there’s anything else I can assist you with, please don’t hesitate to reach out.

    Best Regards,
    George | Kreatura Dev Team