Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3776577
Slider not loaded in WP dashboard. Editing not possible.
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  • Yury started the conversation

    Slider not loaded in WP dashboard. Editing not possible. Just blank screen.

    WP Rocket cache was emptiedĀ  - no effect

    CloudFlare caching was stopped - no effect.

    Tried to load slider for editing in different browsers - not working

    1 hour earlier, before I updated a license, LayerSlider worked okay. I made some changes, seen that license update is required for correct display of slides, updated a license then, activated LayerSlider (it was disabled before) and received an issue I described above

    On the another (test) site, an EXACT copy, but without license, all working okay

    So the problem appears after license update (LayerSlider is of the same version on running and test site)

    Any ideas, please?