Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3746676
purchased license
Closed

Comments

  • Eliza started the conversation

    Hello,

    I purchased a license a few days ago and need assistance with the error message I am still getting on my site. My site theme was updated after I installed the plugin and the plugin is giving me the same error as when I had it before purchasing the plugin. I had this plugin with the theme originally, which was working ok till recently, so that’s why I purchased the plugin from you.

    Can you offer assistance please?

    Thank you!

    Eliza Dalian

  •  138
    George replied

    Hello Eliza,

    I've checked your site but couldn't see any error messages. Please provide me more information about this issue. Where should this message appear?

    Best Regards,
    George | Kreatura Dev Team