Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3733820
Layerslider not opening on IPhones
Closed

Comments

  • Pamela Morris started the conversation
    September 27, 2024 at 5:35pm

    Layerslider is not opening on all iPhones. Android, tablets, and desk top seem fine. The slider fails to load and appears to be glitching out. Tested 8 different iPhones, that had all been updated, and all of them failed to load properly. Cache on Wordpress host has been cleared, Plugins updated, and Wordpress updates compelted and the banner still is not loading in IPhone. 

    Please if you can look into this and provide guidence. Any help is GREATLY apprciated. 

  •  166
    George replied
    September 28, 2024 at 5:21am

    Hello Pamela,

    I've tried to open the related URL on an iPhone 14 and the slider is working without any issues for me. Did you fix this issue in the mean time?

    Best Regards,
    George | Kreatura Dev Team